FicChat Privacy Policy

Learn what personal data FicChat collects, how we use it, retention periods, and your PDPA rights. We only collect data necessary for our service.

Data we collect

Account data like email, display name, and confirmation that you are 18+
Chats with characters so they can remember your story
Package and coin purchase history (we do not store credit card numbers, our payment gateway handles this)
General usage data like viewed pages, devices, and browsers to improve the site

How we use your data

To provide AI chat fiction services and remember your story
To manage your account, payments, and refunds
To prevent misuse and fraud
To analyze overall data to improve our service anonymously

Sharing data with others

We never sell your data. Chat messages are only sent to AI model providers to generate replies. Payment info is sent to authorized payment gateways.

Data retention period

We keep account data and chats as long as you use our service. When you close your account, we delete it within 30 days, except for financial data required by law.

Your rights

Request to view and copy your data
Request to correct your data
Delete chat history yourself or request full account deletion
Withdraw consent anytime

Contact us

Contact our team via the channels on the page About us · Effective from October 5, 2026